Os desafios do diálogo entre autoavaliação institucional e gestão estratégica do IFRS - Campus Rio Grande

Abstract

This research deals with the relationship between institutional self-assessment and strategic management at the Rio Grande campus of the Federal Institute of Education, Science and Technology of Rio Grande do Sul (IFRS). Institutional self-assessment is a process implemented in Higher Education Institutions (IES) with the purpose of building knowledge about themselves, seeking to understand the meanings of their activities and, thus, assist the decision-making processes that establish strategies to improve the educational quality. In the same sense, strategic management is a process that uses techniques to establish strategies to support managers in the allocation of resources and organizational efforts to fulfill the mission, goals and institutional objectives. The purpose of this study was to verify if the results of the institutional self-assessment are being considered as elements of support for the strategic decision-making process of the Rio Grande campus, and to what extent the strategies chosen by the Rio Grande campus seek to meet the assessed dimensions and the suggestions from the institutional self-assessment. For the development of the research, a predominantly qualitative research was chosen, using the case study method, and with the data being collected through documentary research, semi-structured interviews in the segment of managers and questionnaires in the non-manager segment. Among other aspects, the results showed the valuation of institutional self-assessment as an important educational management tool by the academic community, but revealed a timid use of the results of institutional self-assessment in the decision-making of managers, a situation confirmed by the low incorporation of the results of institutional self assessment in the strategic planning of the Rio Grande Campus. At the end, we present a set of propositions capable of contributing to the improvement, coherence and adherence between institutional self-assessment and strategic management at the Rio Grande campus.