E-liderança: uma análise no contexto do ensino à distância

Abstract

his study is based on the growing organizational digitalization and the need for adaptable leaders capable of developing skills in virtual environments. Through a single, exploratory case study in a Brazilian distance learning educational institution, the work identifies fundamental skills associated with effective e-leadership. Critical factors include clear and adaptable communication, trust between team members, and social interactions, even in predominantly virtual environments. In addition, empathy and flexibility emerge as indispensable elements for engagement and collaboration. The study uses the six e-competencies model by Roman et al (2019) to categorize and evaluate the practices of the e-leaders interviewed. The results identify the main skills of e-leaders, based on the Six E-Competencies model: communication, social interaction, change management, team building, technological mastery, and establishing trust, and reveal that transparency in communication, empathy, and flexibility are essential factors for team engagement. Organizational culture also plays a key role in how e-leaders promote connection, motivation, and innovation. The analysis also highlights the importance of occasional face-to-face meetings to strengthen interpersonal bonds and a sense of belonging. It is concluded that e-leadership is a dynamic process that requires adaptive strategies and a humanized approach to maximize team performance and foster an inclusive and productive digital environment.