Inovação aberta para solucionar problemas públicos: oportunidades e desafios

Abstract

This research investigates ways to enable open innovation among public institutions, startups, and companies, focusing on solving public problems through innovation procurement instruments. The objective of this study is to propose a problem mapping framework and a CPSI Best Practices Guide that enable the solution of public problems through open innovation, based on public procurement of innovation. The study assumes that it is necessary to reverse the logic of the traditional bidding process, shifting the focus from the specification of the solution to the identification of the public problem. The adopted methodology was qualitative, exploratory, and descriptive. The methodological path combined a literature review with documentary analysis of public calls and contracts for Public Procurement of Innovative Solutions (CPSI) carried out in Brazil, and the qualitative data analysis was conducted using NVivo software. The analyzed calls were based on Complementary Law No. 182/2021 (Legal Framework for Startups and Innovative Entrepreneurship) and covered different levels of government. The results indicate that adopting open innovation practices in the public sector requires not only cultural and institutional changes but also technical knowledge for the correct application of the available instruments. The main applied contribution of this thesis lies in the proposal of a practical and structured framework to assist public managers in mapping problems and defining recommended actions for their solution. The originality of this study resides in the construction and validation of this framework, which underwent a preliminary (pilot) empirical validation. Furthermore, the research presents a Good Practices Guide that guides public managers in structuring open innovation processes through Public Procurement of Innovative Solutions (CPSI), validated by experts in the field.