A gestão de relacionamento com fornecedores e sua conexão com a agenda ESG e stakeholders: um estudo exploratório

Abstract

This research identified Supplier Relationship Management (SRM) practices and described their connection with the ESG agenda and stakeholders in manufacturing industries. The exploratory study employed a multiple case study strategy, involving large, publicly traded manufacturing companies from different sectors to capture the diversity of practices and contexts. The research sought to understand how companies implement and integrate sustainability and social responsibility practices into their supply chains, and how these practices connect with organizational stakeholders. The research used in-depth interviews and document analysis to collect detailed data on the policies, processes, and outcomes of these practices. Data analysis was guided by thematic content evaluation to identify patterns, emerging themes, and relationships between SRM practices and perceived impacts on sustainability and corporate governance. The results contribute to a better understanding of how supplier management strategies can align with ESG objectives and positively influence the most representative stakeholders. Finally, the proposition of research-oriented guidelines across organizational, human resources, and technology dimensions provides relevant drivers for companies to promote more sustainable and responsible practices in their supply chain within the contemporary business context.