Inovação colaborativa de produtos em uma indústria de brinquedos – estudo de caso

Abstract

The toy industry is dynamic in terms of creation, new products drives the sales and the demand for of the consumer for the new is a constant. In contrast to the census, the analysis of the data available in the Research for Innovation and Technology (PINTEC), carried out triennially by IBGE (Brazilian Institute of Geography and Statistics), shows that the companies in the sector are not innovative. Now a days, consumer participation initiatives, as well as other actors outside the company in the process of innovation, are already emerging in all sectors, so collaborative innovation can be one the way to make the sector more innovative. Thus, this work aims to identify how a toy industry can integrate a collaborative process of innovation in product development. The work was developed in three stages: the first was a document analysis of the company researched, to identify how innovation and collaboration is embedded in the company's formal Research and Development (R&D) process, the second occurred through a semi-structured interview with leading consumers and the third stage was a focus group, held in the format of a workshop, with the participation of employees of the company studied, as well as other actors external to the company. The result was a framework with a proposal for inclusion of collaboration for innovation in the company's product development.