Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers

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Orientador(a) (dc.contributor.advisor)Bitencourt, Claudia Cristina
Coorientador(a) (dc.contributor.advisor-co1)Vieira, Luciana Marques
Lattes Coorientador(a) (dc.contributor.advisor-co1Lattes)http://lattes.cnpq.br/6760299710047895pt_BR
Lattes Orientador(a) (dc.contributor.advisorLattes)http://lattes.cnpq.br/7715385604038814pt_BR
Autor(a) (dc.contributor.author)Souza, Tiago Silva de
Autor(a) Lattes (dc.contributor.authorLattes)http://lattes.cnpq.br/4441169668503542pt_BR
Data de Disponibilização (dc.date.accessioned)2017-09-26T13:05:25Z
dc.date.available (dc.date.available)2017-09-26T13:05:25Z
Data da defesa / Data do evento (dc.date.issued)2017-06-14
Resumo (dc.description.resumo)Institutional voids are typically found in emerging economies. When governments lack in essential facilities, in order to ensure the well function of their supply chains, companies have to properly deal with this situation by themselves. An example is a situation happening in Rio Grande do Sul, Brazil, since 2013, where a sequence of investigations focused on the dairy industry. Due to a lack of regulation, milk was the target of adulterations throughout the supply chain processes of the companies. The frauds affected processes of companies from different sizes and nationalities. However, in this context, a local cooperative called Cooperativa Languiru, one of the leader dairy companies in the state, has different practices with its suppliers and was not affected by this contingency. Thus, the purpose of this research, through a case study, was to analyze the relationship between a dairy buying company and its suppliers in this environment of regulatory institutional voids. Aiming to have a wider perspective, this qualitative study explored how the lack of institutions affected the sector. As results, it was verified that political and economic interferences affect the chain as well as political lobby acts. Likewise, the lack of inspectors and infrastructure impact the well-functioning of it. Nevertheless, the close relation between the Cooperativa Languiru with its suppliers abled the company to have record results without having situations in terms of adulteration. Thus, this study proposed a research framework conceptualizing that firms must closely manage their relations with suppliers in order to deal with institutional voids.en
Agência de fomento (dc.description.sponsorship)CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superiorpt_BR
URI (dc.identifier.uri)http://www.repositorio.jesuita.org.br/handle/UNISINOS/6636
Idioma (dc.language)pt_BRpt_BR
Nome da instituição (dc.publisher)Universidade do Vale do Rio dos Sinospt_BR
País da Instituição (dc.publisher.country)Brasilpt_BR
Departamento (dc.publisher.department)Escola de Gestão e Negóciospt_BR
Sigla da Instituição (dc.publisher.initials)Unisinospt_BR
Programa (dc.publisher.program)Programa de Pós-Graduação em Administraçãopt_BR
Direitos de acesso ao documento (dc.rights)openAccesspt_BR
Assunto (dc.subject)Institutional voidsen
Assunto (dc.subject)Supply chainen
Assunto (dc.subject)Emerging marketsen
Assunto (dc.subject)Buyer-supplier relationship managementen
Tema (CNPq) (dc.subject.cnpq)ACCNPQ::Ciências Sociais Aplicadas::Administraçãopt_BR
Título (dc.title)Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its supplierspt_BR
Tipo de arquivo (dc.type)Dissertaçãopt_BR

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