Adesão à teoria das restrições: revisão, análise e síntese da literatura

Abstract

Although knowledge about the Theory of Constraints (TOC) has developed in different areas and important organizations have adopted such philosophy, adherence to it is limited when compared to others. Furthermore, adhering to a management philosophy is a strategic decision that requires decision-makers to have a global understanding of the intrinsic implications for appropriate decision-making. In this sense, in relation to the organizations' decisions regarding adherence to TOC as a management philosophy, it is observed that there is a lack of adequate analysis of the motivations, obstacles, critical factors of success and failure, the consequences and the potential results achieved with TOC. Given this context, the general objective of this research lies in synthesizing these topics, using, for this purpose, the Literature Grounded Theory (LGT) research method to conduct review, analysis and synthesis of the studies in which an organization underwent an empirical TOC intervention. Scientometric and bibliometric analyses are used to understand how the research field is configured and to provide robustness to the systematic literature review. Content analysis, in turn, is used to verify the occurrence and frequency of codes in the analysis corpus. To map the causality relationship, an occurrence matrix is converted into a p- Pearson correlation matrix, combined with syntopic reading and the effect-cause-effect logic of the TOC thinking process, culminating in the meta-synthesis of this dissertation. In addition to meta-synthesis, qualitative metaanalysis is used to assess the agreement between the quantitative and qualitative results resulting from adherence to TOC. In short, this research provides a comprehensive, integrated view of the existing knowledge about TOC adherence, and, moreover, fosters the adherence process of organizations by aiding mitigation of the risks inherent to strategic decision-making.