Elementos de governança em cadeias de suprimentos: uma análise a partir da teoria da agência e Stewardship Theory

Abstract

The governance of dyadic relations from a supply chain is the core subject of this dissertation. Within these relations, there are factors such as opportunism, power and risk acting over organizations interactions. Poppo e Zenger (2012) nominates these factors as exchange conditions. Facing that, the dyadic relations are challenged to find effective solutions, capable to deal with the adversities these exchange conditions imposes, and for that, apply governance elements. However, little is known about the decision taking background to apply these governance elements. The main objective of this research is to analyze how the exchange conditions – opportunism, power and risk - explains the application of governance elements in supply chains. For theoretical base, were used agency theory and stewardship theory, which presents governance elements studied at the supply chain research field. For this reason, an explanatory qualitative research was developed, through a single case study with embedded units. The units of analysis are the dyadic relations of a supply chain from a multinational organization that plays at the elevators Brazilian market. Two theoretical lenses cover this single case study analysis. The research outcomes drive that exchange conditions explains the application of governance elements through five reasons. The existence of exchange conditions; the exchange conditions sources; the manager decision to apply governance elements; the individual influence over manager´s decision; and the shared decision at the dyadic relation level to apply governance elements. Among the theoretical contributions of this study, is found the personal influence over the decision to apply governance elements; supply chain governance can be more effective, by the application of chained elements; and the complementarity of agency theory and stewardship theory can be reflected at the application of governance elements. At the empirical contributions is the suggestion to create a corporate regulation to supply chain governance, improve the supply chain communication to the focal organization and evaluate the supply chain shared governance.