Experiências de inovação social em living labs: contribuições do design estratégico

Abstract

This dissertation is subject to Social Innovation in Living Labs, triggered at the interface between the creation of new sociability and value of production methods from contributions of Strategic Design. The discussion of projective practices was made in light of ecosystem concepts of network society and the meta-project and project culture. Besides the theory review was also conducted an ethnographic inspiration applied research with a qualitative approach and exploratory objective within two Living Labs: the TransLAB and Mercur Laboratory of Social Innovation. As a result, mobilization factors in network design for social innovation were presented, as strategies and projective instruments used for collaborative work promotion were described. In both contexts studied, the Living Lab could be understood as a Hub Space that enables the articulation of projective networks that seek to generate socially innovative product-service-systems or new business models. In the light of the Strategic Design, the survey also identified the Living Labs capability to be recognized as Living Scenarios in which is possible to create an offset to expand creative possibilities, and people experience other organizational logics, causing reflections and activating its strategic action for a transition sustainable with the creation of new relations and co-production value. Finally, guidelines were recommended for promotion of inclusive processes in the articulation of projective networks for Social Innovation in the context of Living Labs.