Serviços compartilhados: um estudo sobre sua adoção por municípios da região sul do Brasil

Abstract

This study aims to diagnose the use by the Municipal Public Administration, an operational strategy based on organizational management concentration and sharing services. For the purposes of this study, the sharing of services is a strategy to reduce costs, as provided new directions of international governance through adoption of the structure of the New Public Management – NPM. To do this, was conducted a survey covering the 102 most populous municipalities in the southern of Brazil, using a questionnaire as a tool for data collection, that was answered by managers of the municipalities surveyed. Therefore, with respect to the classification of search, has as applied an exploratory, descriptive, qualitative and quantitative approach. The procedures for data analysis, responses were analyzed using descriptive statistics. Thus, the data were analyzed in a quantitative perspective, with a view to establishing a Ranking Medium (RM), whereas, to this end, a Likert-type scale of five points. The study identified the strong use of public consortium as a way of sharing municipal activities. At this case, the public consortium can be viewed like a way to external use of the philosophy of Shared Services Centers. It is noteworthy that the managers expressed agreement with the fact that the public consortium can be an effective tool in optimizing the use of public resources. In this sense, it is noted that 58 public consortium were identified in this study. Despite the non-use tool for Shared Services Centres in the original format, the sharing of activities is concentrated in 58 public consortium, 32 (55.2%) of them concentrated in the health area. It’s important to comment too that state of Rio Grande do Sul presented higher recurrence of this kind of sharing.