Proposição de uma metodologia para aplicação de ferramentas de melhoria contínua de forma colaborativa entre empresa focal e fornecedores

Abstract

Collaborative relationship between companies in a supply chain enables the improvement of performance and results of companies and supply chain as a whole, besides making the chain more competitive. There are several studies dealing with supply chains, but there are few studies pointing application of continuous improvement tools in a collaborative way between companies in a supply chain. Considering this scenario, the aim of this paper is to present a methodology for applying continuous improvement tools between the focal company and its suppliers, to improve the relations hip and the performance. The theoretical reference presents the analysis of supply chain management, collaborative relationship, performance and continuous improvement tools. The research method is applied character, qualitative, exploratory and it was analyzed three case studies in which focal companies manufacture products based on technology and whose principles are the relationship and collaboration with their suppliers through the application of continuous improvement tools. The result of research shows the use of tools or methodologies for continuous improvement by the three focal companies with its suppliers and improving integration, relationship, trust and performance of focal companies and suppliers. The research served as basis to elaborate a methodology for applying continuous improvement tools.