Inovação pelo design: uma proposta para o processo de inovação através de workshops utilizando o design thinking e o design estratégico

Abstract

Innovation through Design is a subject that has been much discussed in organizations and universities recently. Yet its approach, by means of workshops, lacks theoretical reference that may provide it with support and foundation. This work investigates how Design methods, when applied in modular ways in workshops, can contribute to the creative process, which is the foundation of innovation. This study was divided into two parts. The first one is a theoretical overview regarding the evolution of the Design theories and methods, focusing on Design Thinking, Strategic Design and innovation as an experiential learning process. The second part consists of an action research that proposed two workshops, resulting in a revision of the previously proposed methodology and some related recommendations. Based on this work it was possible to identify, throughout the different phases of the research, 14 relevant variables to promote dynamics and interactions that contribute to the creative process in a workshop; 6 of these variables were tested in the first workshop and 5 were tested in the second one. Thus a process of workshops was proposed in which 3 temporal phases and 8 variables could stimulate the generation of ideas that led to innovation.