A terminologia de uma empresa do setor de manutenção aeronáutica: uma proposta de organização

Abstract

This research paper aims to identify the terminological formations that are used in the context of an important international company of aeronautical maintenance, so that we may get subsidies to propose organizational and standardization methods, once, it was possible to verify that in the company the terminology is not totally established. To perform this, we started to collect the terms in three different sources: in the technical maintenance manuals, in the management informatics system, and the in orality. It is possible to notice that the denominative variation is really frequent. To an only concept it is normal to find different terms to describe it. Because of this, we target our attention to the objective of the terminological univocity. The informatics system reorganization, by the development of and glossary to be used by the system managers is the first step to do that. Besides, the development of another glossary, to be used by the workers as an instrument of consultation, represents an improvement to the quality of work. The study is firstly based on the theoretical assumption of General Theory of Terminology, but, to investigate the process of terminological creation that occurs in the company, we also follow the assumptions of Communicative Theory of Terminology. To the production of the glossaries, we organize, in terminological forms the standard terms, the terms that may be found in the technical manuals, the denominative variants linked to them, and, in addition, a brief definition. Once the glossaries were ready, we were able to verify that their application to the reformulation of the informatics system was viable, and so, the objectives of standardization were also viable. Besides, it is possible to assert that the glossary toward to the consultation by the workers is really useful, because it may be used to guide them and solve their doubts.