Redução de desperdícios em processos do setor de suprimentos: estudo de caso em uma empresa prestadora de serviço no segmento de mineração

Abstract

Process improvement is increasingly the most focused point of companies, so that they can remain competitive in a volatile and constantly changing market. The search for the much desired continuous improvement in processes is not an easy task to develop, but it needs to be part of the routine for companies to become even more efficient. Therefore, the present work addresses waste and inefficiencies generated throughout the purchasing process in the company Fagundes Construção e Mineração SA, in order to improve its processes, reducing waste and automating tasks that do not require human labor. With the methods applied here it was found that the new process became less bureaucratic and more agile, allowing the buyer to have more time to be strategic and less operational.